Lincoln Cathedral is an exceptional building that was meant to inspire and it does so. We rely on an exceptional body of employees and volunteers to ensure that the full range of its activities is known to the external world.

Details of available vacancies are listed below.

Visitor Experience Officer

Lincoln Cathedral has an exciting and rare opportunity for an enthusiastic and motivated individual to join the Visitor Experience team as a Visitor Experience Officer. This is a permanent position, full time (35 hours per week, including weekends) with a salary of £9.00 per hour.

The key purposes of the role are to provide excellent hospitality and welcome to all visitors in the Cathedral. The role will include greeting and assisting customers on the Welcome Desk, directing queries, working in the Visitor Experience Office, taking bookings and organising tours.

You will have excellent customer services skills with demonstrated experience of working in a similar role. Excellent computer literacy is essential along with excellent communication and interpersonal skills. The successful candidate will be able to work as part effectively as part of a small team and with colleagues across the wider Cathedral.

Full details of the position can be found in the job description which, along with the Application Form and Confidential Declaration form can be downloaded below:

To apply for this position please complete a Lincoln Cathedral Application Form and the Confidential Declaration Form and email to HRAdmin@lincolncathedral.com

Visitor Experience Officer Application Pack October 2019

Lincoln Cathedral Job Application Form

Confidential Declaration Form

Please submit all applications to HRadmin@lincolncathedral.com

The closing date for applications is noon Friday 1 November with interviews will be held on 13 November 2019.

Commercial Manager

Lincoln Cathedral is seeking to recruit a Commercial Manager who will be pivotal to the preparation for and transition to the opening of the Cathedral’s new multi-million-pound visitor centre as part of the Lincoln Cathedral Connected Project.

This is a full time, permanent position, 35 hours per week on a rota with some weekend/evening working required. The salary for the position is £36,000 per annum.

This is a very exciting time for the Cathedral as we draw closer to the realisation of the Lincoln Cathedral Connected Project, funded by the National Lottery Heritage Fund. The scheme, which will radically improve the Cathedral’s setting and visitor experience, will offer more engaging and dynamic spaces for a wider number of visitors to enjoy.

The Commercial Manager will develop and deliver the Cathedral’s commercial vision and operations, through management of retail, catering, and visitor services, ensuring that the Cathedral’s mission, vision and values are delivered holistically, packaging and defining the Cathedral’s visitor offer.

The successful candidate will have a minimum of two years proven management experience in retail and customer/visitor services operation, encouraging high standards of visitor care throughout previous employment. Applicants must have proven management experience of a large and diverse team of staff and volunteers, strong commercial acumen and good working knowledge of Health and Safety at work regulations. Good visual merchandising, excellent product knowledge with proactive sales skills are essential. Applicants must have exceptional people skills, the ability to work under pressure and competency in Microsoft Office.

Full details of the position can be found in the job description which, along with the Application Form and Confidential Declaration form can be downloaded below:

Commercial Manager Application Pack

Lincoln Cathedral Job Application Form

Confidential Declaration Form

Please submit all applications to HRadmin@lincolncathedral.com

The closing date for applications is midday on Friday 8 November 2019 with interviews scheduled for Thursday 21 November 2019.

Visitor Experience Team Leader

Lincoln Cathedral has an exciting opportunity for a motivated individual with a drive for customer service to become Visitor Experience Team Leader. This is a permanent position working on a rota 5 days from 7 with a salary of £19,000 per annum.

This is a very exciting time for the Cathedral as we move towards a new future with the Lincoln Cathedral Connected Project. The Visitor Experience Team Leader will lead the Cathedral’s Visitor Experience team into providing a world class welcome to all visitors and pilgrims.

The successful candidate will have proven experience of delivering excellent customer service in a customer-facing role, experience of sales, cash handling, ticketing and upselling products or services. Strong team working skills with experience of leading a team are essential along with excellent customer service skills and a can-do attitude.

Full details of the position can be found in the job description which, along with the Application Form and Confidential Declaration form can be downloaded below:

Visitor Experience Team Leader Application Pack

Lincoln Cathedral Job Application Form

Confidential Declaration Form

Please submit all applications to HRadmin@lincolncathedral.com

The closing date for applications is midday on Wednesday 30 October with interviews scheduled for 13 November 2019.